Imperial Properties, one of Western Canada's premier property management firms serving multi-family residential and commercial clients throughout the region, is pleased to announce that it has invested in upgrades to the resident portal used by its rental tenants and condominium owners.
The new site is designed to make all aspects of the residential living experience easier to access, navigate and manage. A key feature of the new site is that all residents of Imperial Properties' residential communities can now submit and monitor maintenance requests from both mobile and desktop devices. This feature includes the capability to attach photos and other documentation.
The site also offers the ability to make payments and keep track of their payment history, as well as the option to schedule recurring payments. Residents will also be able to access documentation pertaining to their lease via the portal, and the site provides a straightforward means of sending and receiving communications from property management and maintenance staff.
Additionally, condominium owners will now be able to track bylaw violations, and board members are able to easily access reports and financial data pertaining to their condominium communities.
"The entire team at Imperial Properties is very excited about the launch of our new resident portal," said Adrian Schulz, ACCI, President and CEO of Imperial Properties. "Our firm is constantly striving to identify ways in which we can make our residents' lives easier and more pleasant, whether it's through new onsite amenities and services or through new technologies that allow our residents to efficiently take care of important matters related to their homes. Being able to submit and track maintenance requests and make payments online, whether they're at home or on the go, is a convenience we're pleased to be able to offer our residents."
About Imperial Properties
Imperial Properties offers its property management services to owners of multi-family residential and commercial properties from its offices in Winnipeg and Regina. The company prides itself on its ability to offer high quality service and operational consistency to its property owners, including those with properties in both markets. To learn more about Imperial Properties, visit http://www.imperialproperties.ca.